Case Studies:

Client:  400 driver ground transportation business, needing to contract 50 new drivers a month to account for growth and turnover.  Client has additional heavy needs for contractor document management and storage as well as background and drug testing.

Our Solution:

• Organize the contracting process with an online application process linked to client’s website as well as kiosks in the client location for prospective contractors to apply.
• Insure all applications fully completed with an easy to complete, yet DOT compliant, web based contractor application.
• Disqualify unqualified applicants through Pre Screen questions.
• Automate the interview scheduling process for pre qualified applicants with FastRecruiting’s phone tag eliminating “Applicant Self Scheduling” module.
• Integrate several background checks and drug/alcohol test ordering and results seamlessly within the FastRecruiting program.
• Store all Contractor Documents, Licenses, Insurance information with automated ability to notify client and contractor of any impending expirations.
• Enable scheduling and confirmation of completion for safety classes and orientations of newly contracted drivers.

Client:  500 Employee Hospitality Services company with multiple position types including drivers, cashiers, lot attendants, valets as well as management level positions.  This company’s line level positions are all remote and have a heavy level of turnover, requiring constant hiring to keep their positions staffed and their clients happy.  Client additionally had a problem with late arriving and no show employees.

Our Solution:

• Organize the contracting process with an easy online application process linked to client’s website.
• Provide Skills based math testing within the application process for cash handling positions.
• Provide DOT compliant application processes for the Driver positions.
• Automate the interview scheduling process for pre-qualified applicants with FastRecruiting’s phone tag eliminating “Applicant Self Scheduling” module.
• Integrated Background check ordering and receiving of results.
• Store all Employee Documents, Licenses, Insurance information with automated ability to notify client and employee of any impending expirations.
• Enable scheduling and confirmation of completion for safety classes and orientations of newly contracted drivers.
• Shift Scheduling module, enabling client to set employees for all positions and manage days off and back up employees.
• Insure positions are filled each day and gather payroll and or billing data using our Phone entry based Pre Arrival check in system and time/attendance data capture. 

Client:  National Skilled Trades staffing company with over 10,000 positions to keep filled through their 75 branch locations.  Challenges in the application process were to capture specific trades the applicant is trained on, the level with each trade, and state licensing for each trade, in a very easy to use application process.  Client also had an issue with duplicate applicants within their previous ATS and lack of automated applicant communication.

Our Solution:

• A setup enabling National, Regional and Branch users, with varying abilities of administrative and application access.
• Use of FastRecruiting’s Smart Pre-Screen, which enables dynamic follow up questions, based upon the applicants previous answers, to capture specific trade, level and licensing data.
• IVR automated pre screen and knockout phone interview option, with applicant results reporting to the same applicant spreadsheets as web based applicants.
• Applicant Portal for applicant to view public status of their application, any incomplete documents in the hiring process and other available positions.  This also eliminated all duplicate applicants within the system.
• Automated emails based on applicant’s status/stage in the application process.
• FastRecruiting’s Smart “Search and Send” bulk email system, enabling specific searches by status, area, trade and level and one click sending of pre configured template emails to up to 900 applicants at a time for specific opportunities matching the applicants qualifications.

Client:  800 Driver courier service with 5 regional locations, heavy turnover, remote employees, high absenteeism and late arrival rate.  Hour’s collection for this employee based company was also critical.  This company has 20% company owned vehicles, and 80% driver owned vehicles on the road each day.  Both IVR automated phone pre screening as well as web based pre screening applicant portal.

Our Solution:

• A setup enabling Central and Regional users, with varying abilities of administrative and application access.
• Easy, integrated assessment testing for reliability and safety tendencies.
• Integrated background and Motor Vehicle Reports.
• Integrated I9 verification procedure.
• Skills based testing for local area knowledge, as part of the web based application process.
• Organize the hiring process with an easy online application process linked to client’s website.
• Automate the interview scheduling process for pre-qualified applicants with FastRecruiting’s phone tag eliminating “Applicant Self Scheduling” module.
• Integrated Background check ordering and receiving of results.
• Store all Employee Documents, Licenses, Insurance information with automated ability to notify client and employee of any impending expirations.
• Enable scheduling and confirmation of completion for safety classes and orientations of newly contracted drivers.
• Shift Scheduling module, enabling client to set employees for all positions and manage days off and back up employees.
• Insure positions are filled each day and gather payroll and billing data using our Phone entry based Pre Arrival check in system and time/attendance data capture. 
• Rank driver force by past history performance for on time arrival, and days off.
• Track all client customer service issues, and client contact with an integrated client crm.  Additionally track customer service or other issues involving each driver.